Case Study: Scholl Wellness Company
Background
Scholl is a global leader in footcare, with over 100 years of experience in delivering science-led products that promote foot health. Founded by Dr William Scholl, the brand has remained true to its original mission of improving the health of people's feet. Today, the business operates under Scholl’s Wellness Company and offers a wide range of consumer health products, including medical devices, cosmetics, over-the-counter treatments, and personal care items.
As a trusted and established brand with a global reach, Scholl has continued to grow. This growth has created the need for skilled professionals in regulatory affairs, quality assurance, and quality management to support their expanding product lines and compliance obligations.
Challenges
The hiring requirements presented by Scholl were highly specialised. They needed professionals who had experience working across multiple product categories, including medical devices, cosmetics, personal care, and OTCs. Additionally, candidates needed to be comfortable with hybrid working arrangements and able to spend time on-site at Scholl’s UK locations.
The nature of the roles meant the available talent pool was limited. Traditional recruitment methods were not yielding the level of quality or experience. Many of the most suitable candidates were not looking for new roles. There was also a need to support both permanent positions and fixed-term contracts, which can often be more challenging to fill due to their temporary nature.
Solution
We developed a tailored recruitment strategy that focused on finding individuals who matched Scholl’s specific requirements. Our team carried out in-depth market research to identify companies with similar product offerings and a strong footprint in the UK. We also prioritised candidates located within a reasonable distance of Scholl’s offices to align with hybrid working.
By leveraging our in-house research capability, we were able to connect with passive candidates who were not applying directly to job adverts but possessed the right skill set and experience. This approach expanded the talent pool and provided Scholl access to candidates they would not have otherwise reached.
Implementation
We worked in close partnership with Scholl’s internal team throughout the recruitment process. Our consultants handled all stages of the search, from sourcing and screening through to interview coordination and offer management. We ensured consistent communication, quick turnaround times, and a strong understanding of the technical requirements of each role.
For fixed-term contract positions, we adjusted our outreach and messaging to highlight the benefits of short-term opportunities, allowing us to attract skilled professionals for time-sensitive business needs such as maternity leave cover and project support.
Results
Over the past three years, we have successfully filled every regulatory and quality brief assigned to us by Scholl. Many of the individuals we placed have gone on to earn promotions within the business, taking on larger responsibilities and contributing to the company’s ongoing success. We delivered quickly and consistently, even on roles considered difficult to fill, and demonstrated our ability to secure high-calibre talent across both permanent and contract positions.
Our relationship with Scholl has become a trusted partnership. Our work has enabled the business to maintain a strong regulatory and quality function that plays a crucial role in launching products internationally and maintaining compliance across markets.
Conclusion
This case study illustrates our proven capability in supporting finished products and consumer brands within the personal care industry. While our reputation is well established in the ingredients space, our work with Scholl highlights our broader expertise in brand-led recruitment. We continue to support clients like Scholl in building high-performing teams that align with both business growth and product innovation goals. Visit our webpage to learn more.