Description
We are seeking an experienced Key Account Manager to strengthen and grow key customer relationships, with responsibility for managing a portfolio of selected accounts.
Working in partnership with the Managing Director, Key Account Team and wider business functions, you will help drive sustainable, profitable growth through effective customer relationship management, commercial development, strategic account planning and strong operational execution.
Key Responsibilities
- Provide day-to-day account management support across UK customers.
- Serve as a primary contact for customer enquiries, commercial updates and issue resolution, ensuring effective coordination across relevant teams.
- Produce account reports, meeting presentations and performance updates, drawing on sales data, store-level information and market trends.
- Assist with range reviews, new product launches, product listings and account-specific administration.
- Identify and develop opportunities to grow assigned accounts through range expansion, merchandising improvements, customer activations and category development initiatives.
- Monitor account performance to identify potential risks, gaps in execution and opportunities to improve commercial results.
Skills & Experience Required
- Proven commercial background.
- Previous Exposure to Fresh Produce/Perishables is highly desirable.
- Exposure to Discounter Channel.
- Excellent customer relationship and communication skills.
- Confident presentation and reporting ability.
- German language is advantageous.
